Services

Telecom Expense Management Services

CMI Services LLC is vendor neutral. We work with a wide range of premier solution providers no matter how diverse or complex.

Audit and Recovery

As a company grows and changes, its telecom services get more complex. It’s easy for unnecessary billing and service errors to creep into the picture. And those errors will continue to erode your profits until action is taken to correct the situation.

The impact of common errors such as these can be staggering:

Services not requested, but being billed discontinued phone and data services still being billed unused or underused circuits and services variations between contractual terms and actual billing rates improper long distance selection

Find The Baseline

The purpose of this offering is right in the name – to set the baseline for accurate billing and service delivery. We identify complicated billing and service errors that have gone unnoticed, uncover over payments, and arrange for credits into your account.

Unwarranted Expenses

Some of your savings will come from recovering billing errors some will come from identifying unnecessary circuits and services you are needlessly paying for. Combined, they will have a significant impact on your bottom line. Best of all, our proprietary audit processes are designed to simplify your day-to-day telecom management efforts, with no disruption of ongoing business activities.

Savings…And More

A CMI audit delivers much more than just savings. The progress of your audit is tracked and reported on a regular schedule from start to finish. Each audit finding is meticulously detailed, then validated by you for accuracy.

Upon completion of the audit we present a comprehensive Service Inventory Report that details all of the vendors, circuits and services we have audited, providing a critical value-added tool for your ongoing internal telecom cost management.

Contract Optimization

Information is power. And the carriers unfortunately have more than you do when it comes to driving contract terms. Going into a negotiation they already know their “best deal” based on your company’s size and needs. But as a company that only occasionally addresses contract issues, can you say the same?

Our in-depth experience allows us to eliminate the carrier’s built-in advantage in negotiating telecom contracts.

Ensure Lowest Pricing – Find lowest possible rates and tariffs from the thousands available. We are skilled at uncovering unpublished tariffs that closely match your individual situation.

Minimize Encumbrances – Streamline agreements to ensure that access to savings is not hampered by restrictive commitments for credit, volume or contract duration.

Tighten SLAs – Ensure that carrier SLAs reflect the real needs of our client’s telecom infrastructure and create real accountability for performance at the carrier level.

Improve Vendor Selection – Evaluate the opportunity to use fewer, more or better vendors to meet the unique needs of each client’s telecom strategy.

Reduce Negotiation Time – Ensure that in a volatile market, contracts do not require the wasted effort of constant renegotiation to provide effective terms.

Our Knowledge Becomes Your Advantage

We’ve seen thousands of current telecom contracts, so we know what rates and terms can be negotiated. We also know the ways that carriers try to mask the best tariff options and terms to hold the upper-hand. CMI levels the playing field, allowing our clients to emerge with the best possible contract prices and terms for their unique needs.

Cellular Optimization

The META Group states that “Only 10% of organizations…save on monthly expenses by optimizing employee rate plans”. That’s because until now, it was a nearly impossible task to find the correct match between individual users and the over 8,000 available plan selections.

Many available plans are no longer published or promoted.

Usage patterns and plans change simultaneously.

Savings and Service

CMI Services delivers a turnkey solution. We handle the entire process from start to finish, taking the pain out of the countless hours required to oversee the thousands of available plans and the thick pile of complex billing statements.

Our “audit analysis” provides our clients with specific plan change recommendations from the thousands available. CMI Services then works with the carriers to perform and confirm the approved plan changes immediately.

Evaluation Study

CMI Services will evaluate all current services and compare with current industry standards and make cost-savings recommendations. This study allows are clients to make intelligent decisions that have a significant reflection on overall costs.

CMI Services will reduce your total cost of telecom. The net result to you is overall savings in a surprising number of ways.

Bill Maintenance Program

All invoices are verified to insure that you pay only what your vendor agreement calls for. Errors are flagged for immediate resolution, and tracked to completion.

CMI maintains and accurate and complete network inventory, with details on account number, location, cost center, type of service and more.

Awareness of all contact expirations provides that best opportunity for favorable renegotiation. Further, contracts never lapse into costly casual billing rates.

Service and Equipment:

  • Inventory existing connections and infrastructure, and the costs for the voice and data services being supplied by local and long distance carriers.
  • Review all of the above items for accuracy and application.
  • Explain service and equipment items to our clients in “plain English”.
  • Contact local and long distance carriers on client’s behalf to negotiate any uncovered errors or changes.
  • Review service and equipment records on a regular basis.
  • Recommend timely, cost-effective improvements in infrastructure and technologies.
  • Provide with a foundational inventory of all services audited.

This can result in pain, weakness, numbness, or paresthesia in the butt, purchase cheap levitra amerikabulteni.com hip, leg or foot. Why Men Afraid to Order ED Drugs Online? The significant role has facilitated millions of ED patients to overcome the situation and live a healthy sexual life. 100mg strength of the sildenafil citrate works miraculously to depress order generic viagra the symptoms of erection problem. Definition of hormonal imbalance- http://amerikabulteni.com/2011/10/02/nflde-4ncu-hafta-lions-ve-packers-4%E2%80%99te-4-yapti-bills-ilk-yenilgisini-tatti/ get viagra from india Human body has diverse kinds of medicines. Your doctor shall determine india pharmacy viagra the cause of impotence Study well to know as much as you can about ED, what types of drugs will be the same as the brands.

Local Calling:

  • Define local exchange carrier’s local calling area along with pricing plans and options.
  • Review local calling patterns and billing.
  • Find and recommend most effective plan for client’s organization.
  • Implement changes when appropriate with client’s approval.
  • Review billing for accuracy.
  • Recommend cost-effective, high service level carrier changes where available and warranted.